Banfield Pet Hospital

Banfield Pet Hospital is a small-animal veterinary clinic in Huntsville, Alabama, located at 6275 University Dr NW Suite 35. It treats dogs and cats. Recent feedback is mixed, with some long-time clients describing the team as caring and helpful, and others reporting dissatisfaction with service and follow-through.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Compassionate care around end-of-life situations (noted by a reviewer)
•Coordination of private cremation through a third-party provider mentioned as Pet Angel (reported by a reviewer)

Pricing

No published pricing information is available for this clinic.

People

No individual veterinarians or staff members are named in the available reviews.

Reviews

Banfield Pet Hospital has a 4.0/5 rating on Google from 180 reviews. Recent written comments include praise for a helpful, caring team and long-term satisfaction, alongside complaints about poor service and a serious concern involving delays and unclear communication related to private cremation arrangements after a pet’s death.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 180 we track in total. Recent reviews may not be representative of overall sentiment.

Lutrecia

2 months ago

I was not pleased with the service I received. We will be going elsewhere.

Q L

2 months ago

Mary Buchanan

3 months ago

I have used this vet service for over 10 years, while I haven’t always agreed with the vets I’ve been satisfied. Until now. My dog passed away May 27 at the clinic. They were very compassionate and caring. I trusted them to handle the private cremation for my Harley with a company I believe they called Pet Angel. . I was told he’d be back in 7-10 days. I didn’t hear anything for 3 weeks - I am hating I waited so long. They didn’t have him and said they would call and find out why. They called and assured me the place did have him but not processed yet and they couldn’t say why. A supervisor was suppose to return a call. I waited 2 days and went into the clinic asking what happened to my dog and why I don’t have answers . They promised to call Pet Angel again. I waited until the end of the day and called, again no answer. Was told I’d have to wait another 3 days . Somebody knows something and I’m not being told. Not only am I grieving the loss of my baby, I’m beside my self wondering what happened to him and if I’m ever going to be bringing him home again. I can’t stop crying over this , I miss him so much and the not knowing what happened to him is killing me. I don’t know where the real blame is here- I just don’t think enough is being done . Meanwhile , I still have to keep waiting and wondering when or if I’ll have my baby back.

Lois Waymire

3 months ago

The entire team at Banfield, from front to back and in-between, are outstanding!! They truly Care about their pet patients and the pet patients' families. We have been clients there since 2009 and highly recommend them to all pet owners in search of great and caring veterinary care.

Daniel Shafer

3 months ago

So incredibly helpful